When this client told us her story about renting out a property in Hobart, we asked her if we could share it. She went one step further and offered to tell it herself. Here’s how one Baxton client went from rental slog and heartbreak to Baxton Property Management!
They Seemed So Nice!
Hi! I’m Andrea, and this is my true story. I own a nice house in Hobart, but I live elsewhere. Well, what’s the use of leaving the place empty? I did what I thought was the sensible thing and advertised my house as being up for rent. I mean, just how hard can it be to find good tenants?
The family that came to view the house looked lovely. He was debonair; she was charming; and the kids were old enough to be sensible. They even had good rental references. Perfect, right? Then the saga began!
Just Which Half of My House Are You Renting?
That’s the question I asked when I received a half payment for rent a couple of months into the tenancy. Were they paying for the house but not the garden? Or perhaps they were only renting two bedrooms out of the four. The shortfall was hitting me where it hurts – right in my monthly spending money!
I never did get a satisfactory answer, and the rent continued to come in dribs and drabs. It was as if they thought that rent was something you paid when you got around to it – if you got around to it. What happy hours I spent on the phone chatting to the charming couple! I’m sure they loved my calls!
He: Ohoho! I bet that’s HER on the line again!
He: What shall we tell her this time?
She: Oh, any old thing. How about “We’ll pay you next week?”
He: (Evil grin) But we won’t….
She: Of course not! (Heads off to the fridge to fetch champagne and caviar)
Out! Out! Everybody Out!
I was confident. I was clever. I had given them a month-to-month lease. All I had to do was give them notice. Problem solved! In a fit of generosity, I decided to give them not one, but two months’ notice.
Fast forward to two weeks before they were meant to depart. “We can’t find another place! Please let us stay.”
By now, the milk of human kindness had soured into a clotted mess, and I resorted to lying. I told them that they could just shift up tight into the half of my house they occasionally paid for because I’d be moving in lock, stock, six pets, and smoking gun at the end of the month. Needless to say, they suddenly became resourceful and moved out. But my problems were far from over.
What on Earth Have You Done to My House?
With my unwanted tenants safely out of the way, I went to see what I’d have to do to my house to get it rented out again. Because the delightful couple had been such bad payers, they still owed me money, so I was hoping it wouldn’t be much. That hope was dispelled within minutes.
To begin with, they had painted the interior of the house in what I can only describe as bright surgical appliance pink. One room was a virulent shade of turquoise. The colour was persistent. I think it took four coats of good PVA to cover it up. But that wasn’t the worst part.
My tenants had decided that they needed a wall safe and a fireplace. You know where this is going right? I didn’t get either of these fixtures, but what I did get was a gaping hole in the wall and a gaping hole in the roof. And there was more to come.
When I tried to push open the back door, it wouldn’t budge, so I went around the back of the house to have a look. There was garbage stacked up against the back of the house, and it was nearly roof high. Unbelievable? Believe it!
Getting rid of it proved to be an eye-opener. I have never seen so many booze bottles, and yes, there was the empty caviar container, and a big, fat file in which the Mrs had tracked her jewellery accounts.
These people COULD pay rent, they just thought that gold jewellery, caviar and booze came first. Was I angry? You bet! I even considered putting a match to the place so I wouldn’t have to worry about it ever again.
But Then I Found My Champions!
If I learned one thing from my unpleasant experience it was that I would never, ever, try to be an absentee landlord again. Since I couldn’t be around, I chose Baxton to take care of my interests, and I’ve never looked back.
I get my rent reliably and predictably, and they’ve found me some super tenants who have actually improved the house and garden. I don’t know how they found these paragons, but I do know I have them to thank for it. And when the time comes for those tenants to move on, I know that Baxton will do everything that’s necessary to get me new ones who are just as trustworthy.
All in all, I’m getting a great deal. I just sit back and wait for the income to roll in. It’s dreamy! If you’re thinking of renting out a property in Hobart, I have only one piece of advice for you: choose Baxton! You’ll be so glad that you did.
Written and syndicated by
– Baxton Media.
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