10 most common home emergencies – are you covered?
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Baxton.me
13 June 2017

10 most common home emergencies – are you covered?

Home emergencies requiring urgent repairs can become a significant inconvenience – and often a nightmare – for landlords, tenants or homeowners.

It can mean hours of wasted time finding a tradesman, unrealistic callout and fix-it fees (especially if the emergency occurs outside of business hours), long wait times, and no guarantee of a superior repair.


What are the 10 most common home emergencies?

Blackouts and power failures

Blackouts and power failures due to electrical faults is the #1 most frequent home emergency. Blackouts can impact the safety of the occupants, as well as the liveability of the property. 

Gas leaks 

Gas leaks are one of the most feared home emergencies. Unattended gas leaks pose major safety risks and getting these fixed is an urgent priority. 

Blocked toilets, pipes & drains

Plumbing blockages are extremely common in investment properties. These are often issues that tenants want fixed ASAP, without having to wait hours for a repairman.

Burst taps, shower-heads & pipes

Burst plumbing pipes and fixtures can spell disaster. They can cause serious damage to both your property and occupant fixtures and belongings. In this situation, fast repair response times are critical, both day and night. 

Broken hot water systems

Along with blackouts and plumbing issues, broken hot water systems fall into the top 5 extreme tenant dissatisfaction category. Having a plumber or gasfitter on-call who can respond quickly is essential. 

Locking yourself out of the house

Getting locked out of your home can be one of the most annoying and inconvenient issues you can encounter. Simple things like taking the rubbish out, forgetting placement or losing keys, and kids not paying attention can lead to being locked out of the house. 

Broken windows & glass

Break-ins and accidents can occur at any time and things like broken windows or glass in doors often needs repairing straight away for the safety and security of the property. If the incident occurs late at night or on the weekend, it won’t necessarily be easy to find a glazier. 

Damaged air con or heating systems

In the midst of summer or the dead of winter, is generally when most air-conditioner or heating systems come under extreme pressure and can mean your property can be a little uncomfortable. Make sure you have someone to call when this occurs. 

Jammed windows & doors

Doors or windows that won’t open or close can be costly to fix. And if not repaired by someone with the right experience, further damage can be caused. If the window or door is jammed open, it can also pose security concerns. 

Damaged locks

Repairing warped locks or those damaged after a home break-in is urgent and critical. Locksmiths, particularly out of hours, won’t always be available on short notice, making the issue even more of a hassle for you and your tenants.


Home emergencies happen!

Recent statistics show that the majority of all property owners and tenants experienced a home emergency over the past year, and that just under half faced difficulty and serious waiting times (over 12 hours) when trying to get urgent repair help.

Baxton has negotiated fast response times 24/7, service guarantees and discounts with each of our suppliers to keep your property protected, shielding you from concerns like unqualified tradies, faulty fixes, outrageous bills, and dissatisfied tenants who have to wait around for hours (or days) for a repair.

Baxton’s elevated service standards lead to a stronger relationship between you and your tenant, fostering more care and respect for your property, and a more positive impact on your prospective rental income.

10 most common home emergencies – Baxton has you covered!

Written and syndicated by

Baxton Media.


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#1 – Australia’s Property Management Specialists

We hope you enjoyed this article

The information contained in this article is based on the authors opinion only and is of a general nature which is not indicative of future results or events and does not consider your personal situation or particular needs. Professional advice should always be sought relevant to your circumstances.

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